FAQs

We proudly use Hermann Oak leather, this premium quality vegetable-tanned leather is widely regarded as the finest quality available, offering exceptional durability and a superior finish for our products. Sourced from one of the industry's leading tanneries, Grade A leather undergoes a meticulous tanning process that enhances its natural beauty while ensuring a long-lasting finish. By selecting this superior material, we are able to provide products that not only meet the highest standards but also age beautifully over time, making them both functional and aesthetically pleasing.

We provide a wide array of customization options to suit your preferences. Choose from an extensive selection of colors and designs, along with various stitching techniques. While many clients opt for personalized initials or branding, your creativity is welcome! I hand-draw all my floral designs, ensuring that each piece is truly one of a kind. If you can envision it, I’m committed to bringing it to life. I’m always eager to collaborate on your ideas to ensure your complete satisfaction.

Custom orders have varying waiting times, and our current lead time is approximately 12 to 15 weeks. We appreciate your patience as we craft each piece by hand.

Custom items are non-returnable.

To place a custom order, please email us at barcrossleather@gmail.com or contact us with any questions or inquiries you may have. I will respond promptly so we can begin bringing your vision to life! Placing an official order will require a $50 deposit, this will secure you a spot on the waiting list.

Caring for your custom leather goods is essential to ensure their longevity and beauty.

Here are some tips to keep your items in top condition:

Regular Cleaning: Gently wipe your leather with a soft, dry cloth to remove dust and dirt. For deeper cleaning, use a damp cloth and a mild soap specifically designed for leather.

Conditioning: Apply leather conditioner or oil (olive oil works well) every 6 to 12 months (or as you see fit) to keep the leather supple and prevent it from drying out. This will help maintain its natural luster and resilience.

Avoid Water: Try to keep your leather goods away from excessive moisture. If they do get wet, wipe them gently with a soft cloth and let them air dry at room temperature, away from direct heat sources.

By following these simple care tips, you can enjoy your custom leather goods for many years to come! If you have any specific questions about your item, feel free to reach out!

barcrossleather@gmail.com

Yes, all belts are custom sized, tailored to fit each individual perfectly. To accurately measure your belt, start at the fold of the belt where the buckle goes and measure to the hole you currently use. Please refer to the picture below for guidance! Wallets can also be custom sized to fit your needs! For any following questions, please don’t hesitate to reach out via email at barcrossleather@gmail.com.

We accept the following: Venmo, Apple Pay, Checks, Cash

We are pleased to offer complimentary services to all our customers! With your purchase of our custom leather goods, you receive free servicing to ensure your product remains in top condition. If your leather item shows signs of wear and tear, simply send it back to us, and we’ll take care of it. We will perform a thorough cleaning, touch up any dye or paint that has worn off, condition it with oil, and apply a fresh finish. Additionally, if the stitching begins to fray, we’ll be happy to restitch your item. To take advantage of this free service, just email us a picture of the area you'd like fixed or touched up, we’ll send you the return address, and we’ll fix it up for you! barcrossleather@gmail.com.